Jiwa Bookstore
  +016-721 9385
+016-733 9385
+016-772 9385
+016-710 9385


    How long does it normally takes to ship out items once payment is made?
    JBS will process your order within 24 hours and will ship within the next 48 hours. Item will be delivered to your doorstep the next 1-4 days (DHL) / 3-8 working days (International)


    JBS is unable to amend orders nor combine orders which were separately made after it is placed. Please double check your order details before confirming the order.

    All orders are processed and dispatched within 1 to 2 working days upon verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and local public holidays(Malaysia).

    Please take note that if you have purchased a BACKORDER (BO) item alongside a ready stock item, we will send the ready stock item to you first. (except international orders, in which the ready stock will be sent together once backorder arrives)

    Once the Dispatch Confirmation is emailed to you, your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).

    For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel. In the case if tax not paid within the stipulated period , goods will be forfeited and destroyed by customs department which is not under our control.

    Price of postage includes handling fees.